Privacy Policy for IGA SMART App
Effective Date: 26 August 2026
IGA SMART is an independently developed educational mobile application designed to support students in Rwanda by providing access to online tests, learning materials, revision resources, past examination papers, and other educational content. This Privacy Policy explains how information may be collected, used, and protected when you use the IGA SMART mobile application.
1. Disclaimer
Disclaimer: IGA SMART is independently developed and is not affiliated with, endorsed by, or officially connected to the Rwanda Education Board (REB), the Ministry of Education, or any other government agency.
Educational materials and examination resources available through the app are provided for learning, revision, and informational purposes.
2. Information We Collect
IGA SMART may collect or process certain information through the services and technologies used to operate the application.
a. Account Information
If you create or use an account, the app may process information such as:
- Username or account identifier
- Password or authentication credentials
- Student level or class information
- Account role and status
- Information necessary to provide access to the appropriate educational content
Authentication and account-related information may be processed using third-party services such as Google Firebase.
b. Automatically Collected Information
Depending on the features and services enabled in the app, third-party services may automatically collect information such as:
- Device type and operating system
- App version
- IP address or approximate location
- App usage information
- Crash and diagnostic information
- Advertising identifier
- Information about interactions with advertisements
We use such information primarily to operate, maintain, secure, and improve the application.
3. Third-Party Services
IGA SMART may use third-party services that process certain information according to their own privacy policies.
Google Firebase
IGA SMART may use Firebase for services such as:
- User authentication
- Secure account management
- Database and application functionality
- Application monitoring and diagnostics
Firebase may process information necessary to provide these services.
Google AdMob
IGA SMART may display advertisements using Google AdMob.
AdMob may collect or use information such as device information, advertising identifiers, and interactions with advertisements in order to provide and measure advertising services. Depending on applicable settings and regulations, advertisements may be personalized or non-personalized.
You can manage advertising and personalization settings through your Android device’s Google advertising settings.
4. How We Use Information
Information processed through IGA SMART may be used to:
- Create and manage user accounts
- Authenticate users
- Provide access to educational content based on the user’s assigned level
- Provide online tests and learning resources
- Save or process test-related information where necessary for app functionality
- Improve app performance and reliability
- Detect and prevent abuse, fraud, or unauthorized access
- Diagnose crashes and technical problems
- Display and measure advertisements
- Maintain the security of the application
We do not sell users’ personal information to third parties.
5. Children’s Privacy
IGA SMART is an educational application intended for students and may be used by minors.
We do not knowingly collect more personal information from children than is reasonably necessary to provide the educational services offered by the application. Where applicable, information relating to children should be provided and managed with the involvement of a parent, guardian, school, or authorized administrator.
If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter and take appropriate action.
6. Data Security
We take reasonable measures to protect information processed through IGA SMART against unauthorized access, alteration, disclosure, or destruction.
Where third-party services such as Firebase are used, information is handled according to the security practices and policies of those service providers.
However, no internet-based application or electronic storage system can be guaranteed to be completely secure.
7. Data Retention and Account Deletion
We retain account and related information only for as long as reasonably necessary to provide the application’s services, maintain security, comply with applicable obligations, or fulfill legitimate operational purposes.
If you want your IGA SMART account or associated personal information deleted, you may contact us using the email address provided below. We will review the request and take appropriate action, subject to any information that we may be required or permitted to retain.
8. Your Choices and Controls
Depending on the services you use, you may have the following choices:
- Manage advertising personalization through your Android/Google advertising settings.
- Stop using the application at any time.
- Uninstall IGA SMART from your device.
- Request deletion of your account or personal information by contacting us.
- Contact us with questions or concerns regarding privacy and data handling.
9. External Links and Educational Resources
IGA SMART may provide links to external websites, educational platforms, or other resources.
These external services are not controlled by IGA SMART, and their privacy practices may differ from ours. We encourage users to review the privacy policies of external websites before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the application, services, legal requirements, or our data practices.
When we make significant changes, we may update the effective date shown at the top of this policy. Users are encouraged to review this Privacy Policy periodically.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information by IGA SMART, please contact us:
Email: thinbigrw2030@gmail.com
App: IGA SMART
Effective Date: 26 August 2026
